Professional Prompt Honest Appliance Repair
Mr. Appliance services all types and brands of appliances including refrigerators, wine coolers, barbecues, microwaves, ranges, wall ovens, vent hoods, downdraft vent systems, dishwashers, trash compactors, ice machines, washers, dryer vents, and dryers (gas or electric). Our master technicians repair all brands including Asko, Bosch, Dacor, Electrolux, Fisher Paykel, Frigidaire, General Electric, Kenmore, Kitchen Aid, Maytag, Miele, Marvel, Northland, Sub-Zero, Thermador, U-Line, Viking, Whirlpool, and Wolf.
Interview Q&A
How long have you been in business?
Established in 1995, Mr. Appliance of Malibu and West Los Angeles is locally owned and part of the largest and fastest growing full service appliance repair company in the world. Our technicians are clean and professional and we strive to bring you an outstanding appliance service experience. We can also assist you with installation of all types of appliances. When your appliances are in need of repair contact the appliance repair experts.
What is your primary product or service?
Mr. Appliance services all types and brands of appliances including refrigerators, wine coolers, barbecues, microwaves, ranges, wall ovens, dishwashers, trash compactors, ice machines, washers, dryers.
Our master technicians repair all brands including Asko, Bosch, Dacor, Electrolux, Fisher Paykel, Frigidaire, General Electric, Kenmore, Kitchen Aid, Maytag, Miele, Marvel, Northland, Sub-Zero, Thermador, U-Line, Viking, Whirlpool, and Wolf.
When you invite a Mr. Appliance repair technician into your home, our expertly trained technician will deliver a unique service experience tailored to your situation. From an intensive washing machine repair to a refrigerator needing an adjustment, our technicians will treat you and your home with respect. In fact, due to our superior level of customer service, many of our customers look to Mr. Appliance as their preferred home appliance repair service provider. We enjoy our work and it shows!
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Richard grew up in California. Sculpture and building are his first loves. He taught bronze casting and steel sculpture at Otis, and was Director of Technical Support at the Otis Art Institute. He owned and operated the Kraft Art Studios to provide artists studio space in Santa Monica and West Los Angeles. Richard loves to build homes and has built several. His vast technical abilities, knowledge of construction, proper installation, and determination to excel in his profession truly lend to his title of the "Appliance Whisperer." He has several appliance certifications. Richard's approach to appliance repair is to solve the problem, fix the machine, replace only the parts which are necessary and to provide excellent honest service to his customers.
How do you differentiate yourself from other businesses in your category and area?
Mr Appliance strives to provide great service to our customers. We give honest quotes, do professional high end work, and are prompt and courteous. We give 2 hour frame appointments and call to confirm. We are licensed, bonded, certified and conduct a thorough background check on our technicians. We guarantee our parts and labor for one year! We love what we do!!
How many locations do you have and do you have plans to expand?
Mr Appliance has many locations throughout the Los Angeles Basin. We service appliance from Malibu to Santa Monica and Beverly Hills to West Hollywood, and Bel Air, and back through Sherman Oaks, Encino, Calabasas to Thousand Oaks.
Provide detailed directions to your location
Mr Appliance services customers at their locations.
What type of payments do you accept?
Cash, Credit Cards, Checks.
What are your hours of operation?
We are open Monday through Friday 8am to 6 pm, and Saturday and Sunday 9 am to 12 pm.
What is the best compliment anyone can give you?
The best compliment our customers can give us is their satisfaction with our customer service and repairs.